Each company decides on the number of catalogue pages they wish to reserve. Each page reserved requires a specific number of catalogues to be ordered by that company (see below for more information on this).

Each company is responsible for creating their own pages or hiring someone to create the pages for them (we offer this service if you are in need of it). The pages MUST be created according to the guidelines set by the printing company.

The content on the pages must be moral and uplifting, in no way derogatory or hateful, and represent YOUR company only. You may not include any other business or company on your pages unless you are offering their products and the product is listed as available through YOUR business. In other words, two or more companies MAY NOT join together to reserve ad space – each company must reserve their own space separately. You may not place another company’s information or website on your pages. This is “dual advertising” and is not permitted.

Each company is responsible for uploading their pages onto the printing company’s website prior to the preset deadline – no exceptions. Any special fonts or graphics that are not embedded will need to be uploaded to the printing website as well to make sure your pages end up looking exactly like you have created them to look. There is detailed information on how this is done and if you encounter a problem both the printing company and The Family Mercantile Catalogue will help you to the best of our abilities.

It is your responsibility to keep in contact with The Family Mercantile Catalogue staff. We will send out group emails to each company who has reserved space in the upcoming catalogue. If you encounter problems, need to drop out, will be away from email contact for a prolonged time, etc., it is up to you to update us on your situation. Once you have reserved your ad space, there will be little contact from us until 4-6 weeks before the deadline – at which time we will be updating each company and sending any needed or required information to you. If you DO NOT hear from us by 4 weeks prior to the deadline, please email us! If ANY of your company information changes, especially your email address, PLEASE update the information through the website.

Once your pages are loaded, we will ask that you submit payment in the form of a check, money order, Paypal payment or a Credit Card (Visa and MC only). If paying by Paypal or Credit Card we require an additional fee of $5-10 to cover expenses in processing your payment. The fee will be determined by the number of catalogues you have ordered.

When all pages for the catalogue have been submitted, the printing company will send proofs to The Family Mercantile Catalogue and we will carefully inspect each page. We will try our best to spot any irregularities, non-embedded fonts or graphics, etc and contact you. It is your responsibility to work with the printing company to fix the errors and forward any requirements needed for the printer to help you.

Once the proofs have been approved, the printing company will begin the process to put the catalogue into print. This can take anywhere from 2-4 weeks.

The catalogues will be shipped directly to YOU based on the number of copies you have ordered. Once the printer has shipped your order, we will contact you and give you the total shipping cost due. It is impossible to know ahead of time and include the shipping cost in your initial payment for the catalogues – so please understand there will be TWO payments made. One payment for the cost of the catalogues themselves and a second payment for the cost of shipping the catalogues to you.

If you have any questions on the information provided, please don’t hesitate to contact us!